Refund Policy

We accept qualifying returns of both defective and non-defective goods, and exchanges may also be requested. A change of mind, personal preference, or an incorrect selection can qualify when the product is still new, unused, and in its original condition with packaging, tags, and included accessories. Items that are damaged, faulty, incorrectly sent, incomplete, or materially unlike their description may be reported as well.

Start a request

Contact avavurigewo263@gmail.com no later than 30 days after the order is delivered. Send the order number, checkout email, and a description of the request. For damage, defects, wrong merchandise, or missing pieces, photographs or video of the product and packaging may be required. Do not mail anything until return authorization and destination instructions have been provided.

Mail returns and exchanges

Returns are made by mail. A free prepaid return label is supplied inside the package for an eligible authorized return; contact us if it is missing. There is no restocking fee. An approved exchange is completed only when replacement inventory is available.

Receiving a refund

Following approval, we process and initiate the refund to the original form of payment within 10 days. The issuer may need extra time before the credit appears. Nothing here reduces rights that apply under law.